Job Description:-

CSP (Customer Service Point) are the Small Banking Outlet Authorised by Bank to Provide Basic Banking Service & act as a mini bank especially in Rural / Remote Areas where full-fledged banks may not be available.

Services offered by an SBI Customer Service Point:

 Opening new accounts, including Jan Dhan accounts.

 Cash deposits and withdrawals.

 Fund transfers.

 Balance inquiry and mini statements.

 Assistance with social security schemes like Atal Pension Yojana.

 Loan recovery.

Roles and Responsibilities of CSP –Mitra (Customer Service Point – Support Executive):

 Conduct of minimum Fifty (50) visit per month per CSP outlet

 Ensure rectification of irregularities / observations pointed out during audits / visits

 Ensure infrastructure (passbook printer / m-ATM / TAB device etc.) is functional

 To monitor activities at the CSP outlets

 Any other activity advised by the Bank regarding CSP visit / monitoring.

Desired Skills required:-

i)  Candidate should own a Two-Wheeler and must have a valid driving license.

ii) Candidate must have a Smart phone and the skill / aptitude / quality for monitoring through PC / Mobile App / Laptop as per requirement.

iii) Candidates should be from the local area of the respective RBO / AO District.

iv) Candidates should have positive attitude to perform his duties.

v) Local Language /Read / Write / Speak and English – Read / Write

Location:- Hyderabad, Warangal (Rural) - Telangana

Requirements:- Two-wheeler and Smart Phone

Any Other Benefits :-TA allowance Rs. 200 per Outlet.