·         Responsible for complete Project Life Cycle right from the Receiving & understanding Requirement

·         Responsible for Project Deployment with gained Client Satisfaction - Team Development & Motivation.

·         Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue

·         People management -Talent Acquisition, Onboarding, career development.

·         Responsible for the operational vision and execution of all client relationship requirements

·         Maintaining positive relationships with customers.

·         Identifying customer needs and overseeing service delivery within the business context.

·         Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.

·         Managing finances and budgets.